CRM Automation Manager

Job Ref: 1443626

CRM Automation Manager
Hybrid – 1 day a week in Manchester or Buckinghamshire
We’re looking for a talented CRM Automation Manager who is hungry to get stuck in! If you’re ready to infuse flavour into every customer interaction, eager to use data to create memorable experiences, and passionate about crafting campaigns that leave a lasting impact, the CRM team at this leading brand has a spot with your name on it. Join them for a slice of the action and be a key player in creating a CRM recipe that’s as satisfying as their signature dishes, whilst simultaneously playing an important role in helping them maximise the value they get from their technology.
Key Skills and Experience

  • At least 2 years’ experience in a technical CRM role
  • Previous experience with Braze or similar omni-channel engagement technology
  • Experience in HTML/CSS/JavaScript/PHP desirable
  • Solid experience creating personalised user journeys and lifecycle automations
  • Experience working with personalisation technology such as Movable Ink
  • Good understanding of how SDKs and APIs work
  • A challenger mindset to help us evolve our ways of working
  • An understanding of social, digital display and how these areas can work within the CRM world
  • The ability to demonstrate successful Project Management experience in a fast paced environment
  • Understanding best practice in Data Protection in CRM marketing
  • Experience of working with attribution tools such as Appsflyer, Branch or Adjust


  • Private medical insurance
  • Private dental insurance
  • Death in service benefit – 2x salary
  • Income protection– 50% of salary
  • Enhanced Paternity Pay based on length of service
  • Online shopping discount
  • Retail hub benefits including Employee Assistance Programme, Pay Plan debt advice, health and well-being support
  • 50% discount
  • Free on-site car parking
  • 25 days annual leave rising to 27 days after 5 years
  • Up to £30 yearly expense claim for eye examination if using DSE

If you would like to find out more, please reach out to

Contact Details:


Campaign Management, Commercial Marketing



Work Type:



£40000 to £45000