the talent and expertise you need to maximise the value of customers and data

We understand the impact of great people.

We know what good looks like.

And we know how to get you there.

What we do

OUR SERVICES

We are a trusted partner to customer and data leadership for each stage of the journey, from creating business cases and selling a vision, to delivering and embedding new capabilities, to designing and building the teams to deliver success.

Advisory

Deep, holistic expertise to help you identify and shape your vision, plan, roadmap, risks and needs.

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Delivery

Flexible, cost-effective expertise as a service to deliver and embed capability step change.

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Resourcing

Identifying, assessing, and securing amazing people from board level leaders to high calibre talent.

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Some of our clients in the UK and overseas.

Who we are

CVMPEople in numbers

Our unique business model is tailored to provide ambitious leaders across Marketing, CX, and Data with an alternative to big 4 style consulting and generalist recruitment.

Since 2013, we have partnered with both major and challenger brands to deliver step change in people, processes, and technology performance across a range of customer and digital disciplines.

Projects delivered

Placements made

Clients

Resourcing

LIVE JOBS

We want to help you make the right decision about your career and find an opportunity that aligns to your own aspirations and personal circumstances.

Our unique insight into each of our clients means that you will enter each stage of a recruitment process feeling prepared, informed and excited.

What our clients say about us

“What sets CVM apart is their exceptional communication. They are always proactive, providing regular updates and feedback, and are willing to go the extra mile to ensure our satisfaction. Their dedication to delivering results, combined with their professionalism, has made them an invaluable partner in our recruitment efforts.”

Head of UX

British Gas

“With every role, the CVM People team have really taken the time to understand the brief; asking intelligent questions to help define what we’re looking for and they have been able to bring specialist market insight which helped shape the search and recruitment process.”

People Director

The AA

“The CVM People team have been exceptional, both in providing me as a client with a high-quality talent pool for recruitment and when I was exploring executive level opportunities in the past. I highly recommend you talk to the team as to how they can help you.”

Retention Director

Vodafone

“We’ve been working with CVM People for several years now. They have become partners and friends. We value their character, professionalism, and enthusiasm, and look forward to working with Jenn, Karl and the team for a long time to come.”

CEO

Optima Partners

“CVM People have been incredibly supportive in helping us identify and hire great talent across the AA, at multiple levels. We have been very impressed by their subject matter expertise and their approach in representing both our brand to market and in sourcing and assessing prospective candidates.”

Group Chief Marketing Officer & Chief Commercial Officer

The AA

“CVM People are miracle workers who never fail to impress!”

Talent Acquisition Manager

Hiscox Insurance

“I have worked with CVM people over a number of years as they have provided candidates for analytics and decision science positions. The in-depth discussions prior to the candidate search have always resulted in really good candidates being put forward and resulted in the ability to fill the roles with great people.”

Sr Director Group Customer Data and Insights

RS Components

“I have worked with CVM People for a number of years. I trust them to understand the space and get problems solved quickly and effectively.”

Group CVM & Insight Director

British Gas

“One of the things that has really stood out for me with CVM has been their approach to candidate engagement and the way they represented our brand with prospective hires.”

People Director

The AA

“CVM People are my go to partner for resource support, having worked with them for a number of years, they have shown unparalleled subject matter expertise and a focus on quality of outcomes which makes the whole process – from shaping a vacancy through to making a hire that much easier.”

Head of CRM Operations

British Gas

“I have worked with CVM People over many years. They have a practitioner’s understanding of data, analysis and data science, a fantastic network, and a flexible, responsive, and empathetic approach.”

CDO

Saga

“CVM people are trusted by senior operational and HR stakeholders to manage both vital and sensitive executive search projects, and operational resourcing, on behalf of the organisation due to their track record of excellent delivery.”

Senior Talent Manager

The AA

“Our experience working with CVM People has been exceptional, particularly in scaling up our design team at a rapid pace while maintaining a high standard of quality in the candidates provided. They have consistently presented us with candidates who not only meet our technical requirements but also align with our company culture, which is a testament to their deep understanding of our needs.”

Head of UX

British Gas

“CVM People have been a vital part of senior hiring and succession planning across our European markets. Since 2018, we have engaged them on multiple large scale director level Search and Selection programmes, encompassing both commercial and technical leadership with complex cultural stakeholder requirements.”

Group HR Director

T Mobile

“CVM People are my go-to partner for resource support, having worked with them for a number of years, they have shown unparalleled subject matter expertise and a focus on quality of outcomes which makes the whole process – from shaping a vacancy through to making a hire that much easier.”

Head of CRM Operations

British Gas

“As a Search Partner, they are a great asset to the AA and I would be comfortable in recommending them to other organisations as a trusted partner for senior or complex searches.”

Group Chief Marketing Officer & Chief Commercial Officer

The AA