Skip to content
About
Our Services
Our Team
Case Studies
Advisory
Delivery
Resourcing
Executive Search
Permanent Recruitment
Contract & Interim
Live Jobs
Insights
Contact Us
Menu
About
Our Services
Our Team
Case Studies
Advisory
Delivery
Resourcing
Executive Search
Permanent Recruitment
Contract & Interim
Live Jobs
Insights
Contact Us
Contact Us
Insights
Filters
Capabilities...
Advisory
Capability
Data & Insight
Delivery
Executive
Recruitment
Resourcing
Strategy
Type...
Case study
Playbook
Pocket Book
Whitepaper
Recruitment
Case study
Long-term Search Partnership
Our client has been working tireless to evolve their Data, Marketing and Analytical capabilities for many years now, but due to changes in ownership and a lack of investment they have often struggled to attract the right skills
Find out more
Advisory
Capability
Pocket Book
Artificial Intelligence
Artificial Intelligence (AI) often conjures visions of science fiction, from the perfect human-like assistant to the evil antagonist.
Find out more
Delivery
Case study
Customer Centricity
Covid had driven the company to change how they served customers, both on site and via delivery – resulting in a significant increase in the amount of customer level data being generated and captured.
Find out more
Advisory
Capability
Pocket Book
Customer Management Tools
From deeper understanding of customer needs and behaviours to delivering the right action at the right time and at the right place, customer management tools are the ‘engine’ that powers the business’ customer growth strategy.Â
Find out more
Advisory
Case study
Investment bank vendor selection
The bank were going through a significant customer management transformation, due to the nature of the customer base (all high value) customers were traditionally managed through personal relationships and excel workbooks.
Find out more
Delivery
Case study
Data-driven Player Relationship management
The new Chief Data Officer (CDO) at our client believed that utilising player data could drive significant revenue
Find out more
Advisory
Strategy
Pocket Book
Customer Experience
People love elegance and simplicity, particularly as the world gets ever more complex. It helps them relax and think.
Find out more
Delivery
Case study
Data Warehouse Assessment Leading to Ongoing Relationship
Director of Data & Insight asked us to assess the Data Warehouse project being delivered by a well-known Big 5 consultancy firm, from a quality and cost view.
Find out more
Delivery
Case study
Improve Customer Data Management and Executive Reporting Capability
Our Roadside Assistance client was going through a huge change programme, implementing new front end CRM tools and a new marketing automation capability.
Find out more
Advisory
Data & Insight
Pocket Book
Customer Insight
Data analysis is about inspecting, cleaning, transforming, and modelling data with the goal of discovering useful insights, informing conclusions, and supporting decision-making.
Find out more
Advisory
Case study
Multi Channel Campaign Management (MCCM) capability
Our clients Group Commercial team wanted to simplify and upgrade their campaign tool capability in most markets they operate.
Find out more
Advisory
Case study
Deliver a Range of Customer Value Management Projects Worldwide
A global telco required additional specialist resources to help deliver a number of projects over the last 5 years.
Find out more