Jeremy is a director-level consultant specialising in customer management, insight & data strategy for CVM People. He has over 25 years of expertise gained in Financial Services, Digital Media, Telecoms, and Consulting sectors. He excels at customer management, extracting more value from data and customer relationships and helping clients adopt innovative approaches to problem-solving.

As the principal strategy consultant at CVM People, Jeremy collaborates closely with Karl Dixon on client solutions, shaping propositions and proposals, leading client relationships, and overseeing the on-site delivery of programs.

Jeremy has held multiple senior leadership roles, managing commercial operations and directing transformation programs for world-class, customer-focused brands. He has a proven track record of growing market share and increasing both B2C and B2B customer value. His strong business acumen, technical expertise, design thinking, and communication skills enable him to identify, ideate, inform, and implement effective commercial solutions to meet business needs.