A director level Customer management, insight and data strategy consultant with over 25 years expertise within Financial Services, Digital Media, Telecoms and Consulting sectors specialising in leading people and capabilities to extract more value from data and customer relationships.

Jeremy is the principal associate at CVM People, working closely with Karl on client solutions, overseeing onsite delivery of programmes, and helping clients adopt new ways of thinking and approaching problems to their benefit.

Multiple leadership roles managing commercial operations and directing transformation programmes for world-class customer-focused brands. Proven experience of growing market share and increasing B2C and B2B customer value, driven by strong business, technical, design and communication skills to identify, ideate, inform, and implement commercial solutions to business needs