Evolving from product to customer centric insight with Customer Profiler

Our client, a heritage brand with an impeccable track record for above and beyond service, were looking to transition from a traditional, product sales focused approach to a more customer centric approach to drive growth.
Data Management & Commercial BI

Our client was struggling with poor quality, manually produced exec and commercial BI. The data layer and reporting tools were badly outdated due to a history of neglect and a lack of data strategy or efficient operating model
Unlocking Customer Value

Your customer base is your biggest asset. So, are you doing everything you can to deliver the best possible experience at each interaction?
Exec Search- B2B Strategic Sales

The MD of our client wanted to re-shape their existing leadership team by introducing a new senior appointment to oversee their entire B2B estate, inclusive of product and marketing
Data and Customer capability Transformation

We re-shaped the Player Relationships strategy, and Identified the use cases that would deliver the biggest change and built the business case for change and obtained approval from the UK board to the change programme.